dex10 has experienced a very large volume of orders and has been working very hard to catch up. We have added additional staff to make sure you are looked after and will be updating all existing orders as quickly as possible. In addition to this, there have been some logistics (delivery) delays and some orders will have a longer timeline than originally anticipated. Please be advised your order is very important to us and we are updating our customers as quickly as possible.
All dex10 orders include "White Glove" Delivery service Canada Wide at no additional charge.
Delivery to YOUR room of choice, on any level of your home whether upstairs or downstairs or main floor.
Unboxed & Fully Assembled
All packing debris removed
Inspection sign-off ensuring no damage to either your order or your home.
dex10 is pleased to partner with Canada's premier logistics and delivery companies NLI INTERNATIONAL
"White Glove" Delivery service provides delivery to the Room of Choice in the home with assembly.
https://nliinternational.com to ensure your purchase is in safe hands and is delivered in a manner that exceeds your expectations each and every time.
1. Your item(s) will be transported to a local delivery agent via a line-haul carrier.
2. The local delivery agent will call you to schedule a delivery appointment: Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday and will be scheduled as a 4 hour window.
3. Delivery does not include removal of old/used items.
4. Delivery is subject to suitable access that allows for delivery to be made without damaging the purchaser's property, the product, or jeopardizing the safety of delivery personnel. Please check the measurements to make sure access will be available. In the event suitable access is not available, the delivery agent reserves the right to terminate delivery. Should this occur, the purchaser must contact dex10 immediately to make suitable alternate arrangements.
5. Your item will be delivered in-home to room of choice and will include removal of all packing materials.
6. Upon delivery, please inspect your item(s). You will be required to sign a Proof of Delivery receipt. Please note any damage to the item or packaging on the delivery receipt.
7. A signature is required for all deliveries; the driver is unable to complete delivery without a signed delivery receipt.
8. Extraordinary delivery conditions may require an additional fee to be paid.
9. Please include a daytime phone number in the shipping information at the time of checkout.
Standard shipping via common carrier is included in the quoted price. Carrier will call to set up a delivery time. Extraordinary delivery requirements may necessitate an additional fee to the carrier.