FAQs

Frequently Asked Questions

In order to offer the absolute best price in Canada to dex10 customers, we have excluded The 20% of consumers that cost everyone more money on everything they purchase.

Dex10 customers are asked to qualify themselves prior to purchasing from us with the following 5 questions.

1-Have you ever purchased something for a specific event?

(i.e. Super Bowl party)

Only to return it having never intended to keep it?

2-Is there a difference in colour between

Mocha Brown and Chocolate Brown

or

Off-White and Ivory?

3-Have you ever ordered two 3 piece leather sets because you couldn’t decide and sent one back after both were delivered?

4-Do you order things online without measuring first and end up sending them back because they “don’t fit the room”

5-Do you order things online and before they arrive find something else that you prefer and cancel your order.

If you answered yes to any of those above five questions,

you represent 20% of the consumer market place.

And you, unfortunately are not a dex10 customer.

If you of course. answered NO to the above five questions, then you have been pre-selected as a dex10 customer!

-You get the absolute best quality products at the absolute best price in Canada, guaranteed.

-You get full warranty with your purchase, meaning that if anything goes wrong you’re covered and you don’t even need to buy a membership.

Congratulations and welcome to dex10.

dex10 INCLUDES FREE Canada wide "WHITE GLOVE DELIVERY" on all amax LEATHER purchased.

Once your order is placed, it will ship to you directly from amax LEATHER using the same carrier as some of the Largest e-commerce stores in Canada.

"WHITE GLOVE DELIVERY" is the highest service level of delivery offered in the industry.

It includes delivery to room of choice, unboxing, set-up or assembly and debris removal.

-dex10 is currently the highest GOOGLE rated furniture business in Canada.

-dex10 is a hybrid of both e-commerce and Bricks & Mortor providing the consumer

“EVERYTHING YOU LOVE ABOUT ONLINE SHOPPING - NOTHING YOU DONT”

-dex10 is on-line shopping in person, similar to “amazon GO” but with furniture.

-dex10’s warranty is limited to that of the Manufacturer and it does NOT offer “Free Returns”

to its customers.

-dex10 GUARANTEES Canada’s Absolute BEST PRICE to its customers.

-dex10 offers Canada Wide Shipping including White Glove Delivery.

Dex10 guarantees product as ordered/ purchased to be free from defects or damage upon delivery.

Full manufactures warranty applies to all products purchased or delivered.

Returns are not accepted beyond the scope of the Manufacturers Warranty

dex10 provides NO CHARGE REPLACEMENT  in the event of damage or defect upon delivery.

Sorry kids.  If your hoping to take it home and then decide it doesn't fit because you forgot how to operate a measuring tape or the colour is a third half shade of magenta different than you thought it was in the store, we are not the store for you. (Don't worry, there is lots of those stores still in business)

We would have to add 15% to the price you pay for everything  if we offered "free returns" 

(YOU WANT THE ABSOLUTE BEST PRICE DON'T YOU?)